Terms and conditions

Using, ordering and purchasing a computerized embroidery digitization from the creativeembroidery.ro website implies the acceptance of the detailed terms and conditions included in the following paragraphs on this web page.


Creative Embroidery is the commercial name of SC CREATIVE EMBROIDERY SRL, a legal entity based in Lunca Calnicului, Brasov County, Pictor Iacob Brujan Street, no. 395, appendix 1, registered with the Trade Registry under the number J08 / 1096 / 08.05.2017, FISCAL CODE 37523106.

Please read these terms and conditions carefully for the best use of the site. The use of this site implies the tacit acceptance of the terms and conditions of use listed below, which represent the agreement between the parties.

The author / owner / administrator of www.creativeembroidery.ro, CREATIVE EMBROIDERY reserves the right to change and update at any time its content and the Terms of Use without prior notice. So, please visit this section periodically to check the terms and conditions you have agreed to comply with.


The content of the www.creativeembroidery.ro site is the property of SC CREATIVE EMBROIDERY SRL.

CREATIVE EMBROIDERY guarantees the user limited access to www.creativeembroidery.ro for personal interest (ordering online or informing himself) and does not give him the right to download the content or modify the site partially or completely, reproduce or site partially or fully, copy, sell / resell or exploit the Site in any other manner, for commercial purposes or against the interests of CREATIVE EMBROIDERY without its prior written consent.
Copying, storing, partially or wholly modifying the site is strictly prohibited and is punishable under the applicable copyright laws. As a user, you need to fully agree with the above mentioned terms and conditions.


If you notice that the received products (digitized files) do not correspond to the images presented or contain editing errors, please let us know at the following e-mail address: office@creativeembroidery.ro. CREATIVE EMBROIDERY will respond and resolve your complaint within 2 business days.

According to the Law no. 677/2001 on the protection of individuals with regard to the processing of personal data and the free movement of such data, amended and supplemented, and to the Law no. 506/2004 on the processing of personal data and the protection of privacy in the electronic communications sector, the information provided by you will be used by CREATIVE EMBROIDERY exclusively for the declared purpose of the site. Thus, the data provided in the order form will only be used to send your order confirmation, billing, and order delivery, etc.

You are not required to provide your personal information, but the refusal makes it impossible to process the order and carry out the delivery of the products. The registered information is intended for use by the CREATIVE EMBROIDERY team.


Thank you for your interest in our company and products. When you enter into a relationship of any kind with us, you trust us with your information.
The purpose of this Privacy Policy is to explain what data we process, why we process it and what we do with it. We take your privacy seriously and never disclose lists or email addresses. We are aware that the personal information is yours, so we make every effort to store it safely and to process it carefully. We do not provide information to third parties without informing you.

Protecting your personal information is very important to us. That is why we are committed to complying with national and European legislation on the protection of personal data.

We process your data legally and correctly. We are always transparent about the information we use, and you are properly informed regarding this.

Within the limits of the law, we offer you the opportunity to review, modify, delete personal data that you have shared with us and exercise your other rights.

We implemented reasonable security and encryption measures to protect your information. However, please note that no website, application or internet connection is completely secure.

When interacting in any way with us, it is possible for us to request from you a certain type of information, such as:
• Name and surname
• Email Address
• Socializing profile
• Information about purchased products and services
• Banking information

We collect your information for determined and legitimate purposes including, but not limited to:
• In order to conclude or execute a contract between you and us;

Note that providing information such as your name, surname and contact address is mandatory. Otherwise we cannot deliver your products.
• To answer your questions and requests;
• To provide and improve the services and products we offer;
• To diagnose or fix technical problems;
• To comply with our legislation.

We store personal data only for the time required to meet the goals.

After the end of our agreement, your personal data will be destroyed or deleted from the computer systems.

Note that in certain situations we are storing the data for as long as required by law.

If you have any questions or concerns regarding the processing of your information or wish to exercise your legal rights or any other privacy concerns, please write us at : office@creativeembroidery.ro